Friday, 6 July 2012

I want to ride my Bicycle: A guest blog by @SimmoTheGypo

South West Trains: On the issue of bikes


Another guest blog for your delectation. They seem to be more regularly sent to me nowadays, which is great, because this isn't just meant to be me ranting away (as much as it looks that way). It is meant to be a place where you can share your opinions on South West Trains.

Let's face it, they are completely and utterly sh*tbags, in terms of reliability, space and schedule. The bright spots being many of their staff, who we've all (thanks to twitter) had the chance to converse/disagree/agree with. Shame their senior management, in their Ivory Towers, don't pay more attention, because one day, this abonimable level of service will come back to bite them. One day...

Anyway, enough of my witterings, here's @SimmoTheGypo guest blog:

Commuter cycling has never been more popular.  Brompton, the classic commuter cycle maker has seen sales rocket in recent years; and Evans, the high-end bike shop, has seen expansion fueled by rich city commuters, often buying expensive, bespoke cycles. The London Cycling Campaign, a lobby group, has 11,000 members.
London, thanks to this fashion, the ‘Boris Bikes’ scheme, concern about the environment, the cost of the London Underground, and events like the London bombings; resembles Beijing in parts, with many more cyclists on the road.  On the whole this movement has been benign, however, friction often occurs.  Cyclists, who flaunt road rules, frequently come into conflict with other road users and pedestrians. The rise of the militant cyclist – with head cams and loud cycle warning horns designed to scare the wits out of pedestrians who have the temerity to cross the road – have alienated some. Cyclists come under frequent attack and are subject to aggressive abuse. Around 18 cyclists are killed each year in London, although this is miniscule when compared to the number of journeys made.
This has led to more cyclists on the road and a rise in the number of commuters travelling to work with their bikes. For years we have been used to the discreet city cyclist, with a folded up Brompton, rubbing along quite nicely with their fellow commuters. For a while this was the only way to bring cycles on some trains, certainly during peak hours.  If full-sized cycles were allowed, they were traditionally housed in the carriage used for the post.  But with the advent of new ‘high-density’ rolling stock, the ability to store bikes without affecting passengers has diminished.
I travel on South West Trains (SWT), and use their Class 444 Desiro class trains.  These have space for 3 cycles in two carriages. On peak time trains there is often more than this. On one occasion I witnessed 6 cycles in this area, and the passageway to other carriages totally blocked. On other services, with different rolling stock, the situation is worse, with the area with wall seats taken up totally by bikes.  Cross Country’s busy Southampton to Reading route is frequently rammed with cyclists and their full sized bikes. This abuse of bike rules appears to be repeated on other lines and train operating companies (TOCs) thanks to the anecdotal evidence on my6percent’s and SWT’s Twitter feeds.
This results in comfort and safety issues for the majority of passengers who do not take their bikes to work. Furthermore, the space given over for bike storage could be converted to seating, perhaps leading to around 20 seats per formation, thereby reducing overcrowding. However, this is unlikely to happen: TOC’s see allowing bikes as part of their PR on green issues; cyclists are a vocal lobby, and will argue strongly against any reduction in on-train bike facilities.
There is something Network Rail and the TOCs can do about this. Policing the problem is an obvious way to get cyclists to comply. Pre-booking could help, especially on peak-time services. The train manager, or guard, who is responsible for the safety of the train, should be allowed to order cyclists to leave if they overcrowd or abuse bike provision.
Better provision could be made at terminals and feeder stations for bike storage and security.  London is fairly flat, and you do not need a top of the range bike to get around. If cyclists left their “home” bike at their origin station, and had a cheap bike kept at a terminal, or used a free Boris Bike, then the only issue would be for passengers dealing with the BO of their cycling co-travelers.

5 comments:

  1. I made this two bike suggestetion to @mrscommuter this week when we were moaning about bikes/space/seats/if you have a bike why are you on a train? My colleague has two bikes and it works for him...

    Personally I think that it should be a bookable/managed service on peak time services. Why should I have to move out of the way for a (usually full sized) bike when the space allocation has already been exceeded? Just like seats, it should be first come, first served.

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  2. As a guard, we can order bikes off of trains when the cycle facilities are full or they are inconveniencing - the problem is what do we do when they refuse to leave? Remember, we have potentially 1500 other passengers who also want to go somewhere, who we are duty-bound to get them to that somewhere on time! And of course, if/when we get abuse, threats, or even assaulted for the sheer nerve of asking a cyclist to leave the train, we now have paperwork, police statements, etc. to fill in. Holding a train for police to arrive to escort a cyclist off is just not an option (not least because the train companies are charged £80 a minute at peak times when trains are delayed for a reason within their control).

    Cycles on trains will always be a thorny issue (unless a return to the guard's van is imminent, which I imagine it is not), but in reality, the situation will not change until the customer attitude changes - with 1 guard managing 250 yards of train with 1500 people aboard, we simply a) cannot be everywhere at once to stop people simply walking on with bikes, and b) stop a train every time it happens. It is up to the cyclists to make their protest through proper channels if they feel there is not enough space for cycles on trains, rather than simply wheeling bikes on because they need to get somewhere and they feel it's their right to take it!

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  3. Many thanks for all this info. I guess in my head I think:

    If I were cycling and wanted to take my bike on a full train, I would use my brain and wait until there was room.

    If I was completely desperate, I would at least not have the gall (nor the balls if honest) to make people stand for me. Having said that though, I am told that standing with a bike is dangerous and they have to be strapped in.

    It really isn't the easiest of situations to decipher, is it?!

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  4. Absolutely - any sensible person would! The majority of customers and travellers I see are fantastic about it - if they get on at the wrong spot they change carriage at the next station, etc - it really is that tiny minority who believe their fare entitles them to cycle carriage too, and wherever they feel they want to put it. We do attempt to move bikes from doors and gangways (only today I managed to trip over 5 - 5! - as a passenger on a service from Haslemere) where they cause a danger, but unfortunately, attitude towards staff today is as bad as it's ever been...

    You're quite right that standing with a bike can be dangerous; it's rare but if there is a case of "rough riding" bikes can be thrown in the carriage! We do offer straps for bikes to be parked in.

    Many operators offer a booking service (FGW, XC are two I know of), but are subject to much the same issue on longer trains - the guard cannot be everywhere at once!

    It is a very difficult situation! I wouldn't want to see bikes banned outright; it's a large customer base we'd potentially alienate, as well as the conflicting messages regarding environmentalism, but at the same time, cyclists are not our majority customer base, and we have an obligation to all our customers to ensure they can travel comfortably and safely...

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  5. Hurray to all these bright cycling ideas! Keep up the good blogging!

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