Showing posts with label disability. Show all posts
Showing posts with label disability. Show all posts

Sunday, 22 April 2012

No Heavy Petting



There should be a set of rules for Twitter, bit like those ones you see at a Swimming Pool. It is perfectly obvious that you shouldn't run around those slimy, tiled floors. Yet there is something innate in every child and even in us boring, ageing farts, that implores us to do so. 

No running then, equates to No jumping the gun. A lesson very hard to learn when you're so filled with annoyance at something South West Trains have said/done/under delivered. Maybe you're Mary Poppins (practically perfect in ever way) and never leap before you have looked and have never once had a go without investigating the full facts. Sadly I'm more Dyke. Pun fully intended. I have, on less occasions as time has gone on, jumped in with both size 7's and felt a tad stupid. 

No heavy petting, well no, this is a family show, there's no touchy feely business! So instead we have lots of Heavy Vetting. Or think before you speak. It's all well and good being mightily pissed off at South West Trains. They are really rather rubbish. But as much as I (in more sardonic flow) find the 'you c***,' 'die b***' style of feedback amusing, imagine being the poor chap/chapess who has to filter through that! And I know what some of you will be thinking "Yeah but they deserve it". When what they really deserve is to learn about the failings of their service. Comparing them to a certain part of a female's intimate bits, rather dims that. 

Sunday, 8 April 2012

A little light train time reading



You know when you discover something completely new to you and then start noticing it everywhere you go? I'm a bit like that with coffee. Having never drunk it before about two months ago (and subsequently becoming a regular one shot latte fan) I now find myself fascinated by the fact that so many people are carrying those polystyrene cups of wake-uppy goodness everywhere they go.


For me, the same could be said for South West Trains. Up until a year ago, my only dalliances with them were on an occasional basis. Whilst I always found cause to moan, it was so infrequent, that I didn't bother to take the time to investigate. Plus I'm not naturally inquisitive, so unless something really motivates me, I cannot be arsed to think about it too deeply.


I've found myself over the past couple of weeks idly googling "South West Trains". There are, it transpires, a hell of a lot of people disgruntled enough to make blogs like this or write articles in newspapers, publish court cases involving SWT, hell, even the government are talking about them right now.


Below is a list of a few of those 'hits' from the first twenty pages of Google... Enjoy!


From the famous South West Trains escapees story in June 2011


If the writer of this happens to chance upon me. Please get in touch!


Someone far more articulate than I!


Finally understand the 450 issue a bit better


Disability issues on South West Trains... Not something new


Old, but still rather intriguing

Monday, 2 April 2012

Beyond just a sh*t service

Today like many of you, I read this blog about a disabled chap who was insulted, lied to and demeaned in a way you would think could not possibly be true.




Turns out the twitter team behind @SW_Trains were also alerted to this. Their initial response was:

South West Trains













Now, maybe I am being naive, but if I were the PR/Marketing rep for a big company like South West Trains, I would read that and think 'God, we must respond to this immediately and we must make sure we investigate properly'.

But no, #SWTrains did not initially alter their behaviour from the every day complaints we make about service.

Read that article again, then read their response. Sickening isn't it?